External Privacy Statement

Direct Mar­ket­ing

For this pur­pose, we process the fol­low­ing per­son­al data:

• Iden­ti­fi­ca­tion and con­tact details: sur­name, first name, address and tele­phone number;
• Per­son­al char­ac­ter­is­tics: lan­guage, etc;
• Data relat­ed to occu­pa­tion and career.

The per­son­al data may be sup­ple­ment­ed with infor­ma­tion obtained from third-par­ty sources eg from social net­works such as LinkedIn.

If you are a client of Robo­vi­sion, the legal basis is our legit­i­mate inter­est (in par­tic­u­lar free­dom of entre­pre­neur­ship). If you are not a client of Robo­vi­sion, the legal basis is your consent.

Unless a legal reten­tion peri­od applies, the data shall be retained for a peri­od of 3 years after the last mean­ing­ful con­tact between us and you.

The ini­tial peri­od may be pro­longed sub­ject to your consent.

Cus­tomer Management

We process the fol­low­ing per­son­al data in the con­text of our cus­tomer man­age­ment activities:

• Iden­ti­fi­ca­tion and con­tact details: sur­name, first name, address, tele­phone number;
• Finan­cial data eg data relat­ing to payment;
• Per­son­al char­ac­ter­is­tics such as language;
• Data relat­ing to occu­pa­tion and career.

The per­son­al data may be sup­ple­ment­ed with infor­ma­tion obtained from third-par­ty sources eg from social net­works, such as LinkedIn, the Banque-car­refour des entre­pris­es data­base, etc.

The legal basis is con­trac­tu­al neces­si­ty and for some per­son­al data, our legal obligation.

Per­son­al data described above must be pro­vid­ed to enable the per­for­mance of the con­tract. If you do not pro­vide this per­son­al data, the con­tract may not be performed.

Unless a legal reten­tion peri­od applies, data shall be retained for a peri­od of 10 years after the end of the con­trac­tu­al relationship.

Sup­pli­er Management

We process the fol­low­ing per­son­al data in the con­text of our cus­tomer man­age­ment activities:

• Iden­ti­fi­ca­tion and con­tact details: sur­name, first name, address, tele­phone number;
• Finan­cial data eg data relat­ing to payment;
• Per­son­al char­ac­ter­is­tics ie language;
• Data relat­ing to occu­pa­tion and career;

The per­son­al data may be sup­ple­ment­ed with infor­ma­tion obtained from third-par­ty sources eg from social net­works, such as LinkedIn, the Banque-car­refour des enter­pris­es data­base, etc.

The legal basis is con­trac­tu­al neces­si­ty and for some per­son­al data, our legal obligation.

Per­son­al data described above must be pro­vid­ed to enable the per­for­mance of the con­tract. If you do not pro­vide this per­son­al data, the con­tract may not be performed.

Unless a legal reten­tion peri­od applies, data shall be retained for a peri­od of 10 years after the end of the con­trac­tu­al relationship.

Legal Oblig­a­tions

In the con­text of our legal oblig­a­tions eg account­ing and tax oblig­a­tions, we process the fol­low­ing data:

Iden­ti­fi­ca­tion and con­tact details eg first name, sur­name, address, tele­phone num­ber, etc.;
Finan­cial data eg pay­ment data.

The legal basis is our legal obligation.

The data shall be retained for the dura­tion of the legal reten­tion period.

Sta­tis­ti­cal Purposes

We process per­son­al data in the con­text of the cre­ation of sta­tis­ti­cal mod­els. For each of these pro­cess­ing activ­i­ties, a spe­cif­ic pri­va­cy state­ment shall apply.

Recip­i­ents of Your Per­son­al Data

We might share your per­son­al data with oth­er recip­i­ents, such as:

• Proces­sors which pro­vide us with services;
• Nation­al and Euro­pean pub­lic authorities;
• Finan­cial insti­tu­tions, insur­ance com­pa­nies and pay­ment ser­vice providers;
• Our pro­fes­sion­al and legal advisers.

Your per­son­al data may be trans­ferred to coun­tries out­side the Euro­pean Eco­nom­ic Area (EEA)*. If the leg­is­la­tion of those coun­tries does not offer ade­quate pro­tec­tion, Robo­vi­sion will ensure the ade­quate pro­tec­tion of your per­son­al data by means of oth­er mech­a­nisms per­mit­ted under GDPR.

For the Unit­ed States of Amer­i­ca, Robo­vi­sion relies on the EU-US and Swiss-US Pri­va­cy Shield Frame­work and, or, both the EU Stan­dard Con­trac­tu­al Claus­es (SCC). For oth­er coun­tries, Robo­vi­sion relies on stan­dard con­trac­tu­al clauses.

Please refer to the bib­li­og­ra­phy for more information.

*The Euro­pean Eco­nom­ic Area (EEA) includes the 27 mem­bers of the EU and the three Euro­pean Free-Trade Area (EFTA) states of Ice­land, Liecht­en­stein and Norway.

Data Pro­cess­ing Rights of Per­son­al Data

Accord­ing to GDPR, you, as a data sub­ject, have the right:

• Right to access and receive a copy of your data (Arti­cle 15);
• Right to rec­ti­fy incor­rect data (Arti­cle 16);
• Right to object to the pro­cess­ing for direct mar­ket­ing and for rea­sons relat­ed to your par­tic­u­lar situation;
• Right to erase or restrict your data alias ​‘The Right to be For­got­ten’ (Arti­cle 17);
• Right to retract data-pro­cess­ing con­sent at any time;
• Right to data porta­bil­i­ty when the pro­cess­ing is based on con­sent or con­trac­tu­al obligation.

You have the right to lodge a com­plaint with to the Bel­gian Data Pro­tec­tion Author­i­ty (DPA) if you believe Robo­vi­sion has vio­lat­ed your rights as a data sub­ject. You can find a link in the bib­li­og­ra­phy below.

To exer­cise these rights, you must respect the con­di­tions pro­vid­ed by GDPR. you can con­tact Robo­vi­sion on this email address: privacy[at]robovision.eu. In case of rea­son­able doubt about your iden­ti­ty, Robo­vi­sion reserves the right to ask for proof of identity.

Imple­men­ta­tion of secu­ri­ty measures

Accord­ing to the applic­a­ble law, we have imple­ment­ed an ade­quate sys­tem of pro­tec­tion of your per­son­al data. These mea­sures include tech­ni­cal and orga­ni­za­tion­al mea­sures required to pro­tect your per­son­al data against the acci­den­tal or unau­tho­rized destruc­tion, loss, alter­ation, unau­tho­rized dis­clo­sure or access to your per­son­al data.

Nev­er­the­less, no secu­ri­ty sys­tem can guar­an­tee 100% secu­ri­ty. You also have a role to play regard­ing the secu­ri­ty of your data, which includes pro­tect­ing your user account data and choos­ing a strong pass­word. We remain at your dis­pos­al should you have any ques­tions relat­ing to the con­fi­den­tial­i­ty and the safe­ty of your per­son­al data.

To exer­cise your data pro­tec­tion rights or if you have any ques­tion relat­ing to the pro­cess­ing of your per­son­al data, do not hes­i­tate to send an email to privacy[at]robovision.eu

Addi­tion­al Information

Bel­gian Data Pro­tec­tion Author­i­ty Lodge a com­plaintAvail­able here
Euro­pean Com­mis­sion EU-US data trans­fersAvail­able here
Inter­na­tion­al Trade Admin­is­tra­tion (ITA) Pri­va­cy Shield Frame­work Avail­able here

Pri­ma­ry Legislation

Euro­pean Union (2018) Gen­er­al Data Pro­tec­tion Reg­u­la­tion (GDPR).Avail­able here.
Law of 30 July 2018 on the Pro­tec­tion of Indi­vid­u­als with Regard to the Pro­cess­ing of Per­son­al Data
30JUIL­LET2018. – Loi rel­a­tive à la pro­tec­tion des per­son­nes physiques à l’égard des traite­ments de don­nées à car­ac­tère per­son­nel Avail­able here (fr)
30JULI2018. – Wet betr­e­f­fende de bescherming van natu­urlijke per­so­n­en met betrekking tot de ver­w­erk­ing van per­soon­s­gegevens Avail­able here (nl)

Orig­i­nal­ly pub­lished on 26 Jan­u­ary 2021; Updat­ed on 5 August 2024